Omnisend Email Marketing & SMS

UPDATE: CONTINUES TO GLITCH. This has beautiful templates and is a more affordable option than alternatives, but unfortunately the glitches mean you end up paying for it. It frequently stalls out and although the team gets back with a response, it does mean that you are delayed sending out emails by hours or days which is precious time for a small business owner. Former review: I've been really disappointed. I switched because it seemed like a great option for my small business, but the bugs they've had this week meant that I couldn't announce my shop's grand opening, I couldn't send out my two year anniversary celebration email, and I'm waiting to send out emails to customers for our soft launch! The workaround they gave me hasn't worked either. When it worked, it was great, but it's crazy to have these issues several days in a row when we rely so heavily on email marketing. Show more

Ran into some issues that were easily resolved with Joys help! A quick and friendly support chat that got me back up and running in no time. Thanks Joy! 10/10 Show more

I absolutely LOVE Omnisend. It is so intuitive, they have a large number of templates to work from, their form builders are amazing, and the customer service is elite. Truly a brand that cares about retaining its customers and continuing to improve its platform. Also, their pricing structure is much more affordable compared to other email marketing platforms. They are constantly coming out with product updates and integrations and provide valuable knowledge to the use of their program but also towards today's marketing trends. Working with customer success managers has also been a pleasure, I have not a single bad thing to say about this company or its platform! Kristen, my success manager is amazing and when I had a question about a split condition in the program, Luiz was very attentive and prompt in his answer. All around-wonderful. Show more

Well rounded app with everything you need for marketing. Great customer service comes with it. Highly recommend the app, after 4 years of regular use. Show more

Omnisend is easy and great to use. They have so many features and templates that are worth the monthly fee. Whenever I need help with something, customer service is very quick! I've had the pleasure of chatting with Joy a few times and they are a big help. Thank you! Show more