Synctrack Order Tracking

Joyce and her team helped me with my tracking page to customize it how I needed to. I have multiple suppliers shipping out items for a single order at different times, and customers were constantly asking me where certain parts of their order were, because some items arrive before others, and my previous tracking page only showed one tracking link. This is the only tracking app that I know of that can handle showing ALL of the different tracking links and transit details on one page. Thank you Omega team! Show more

I am extremely pleased with the customer service experience of this app! No matter what issue I encountered, their team always responded with outstanding professionalism and impressively patient assistance. What impressed me the most is the swift resolution of issues. I've faced some technical challenges, but each time, the problems were resolved in a short period. Their technical support team is not only efficient but also friendly, always willing to help me tackle any concerns. This kind of professional, efficient, and friendly customer service instills in me a stronger confidence in using this app. Thanks to your outstanding team for providing such excellent support and service to users! Show more

Excellent Show more

The app offers excellent value for money, and the customer service experience with OMEGA is exceptional. Anna, the representative, was incredibly patient and guided me through the entire process step by step when I didn't know anything. Highly recommended. Show more

DO NOT USE THIS APP. If you want your customers to file chargebacks because they can't properly track their order, then sure use this garbage tracking app. Let me tell you everything that's wrong with this. The price was appealing, but now I see you get what you pay for. The customer support is RETARDED. Like actually, you can provide them pics of the syncing issues, even explain properly step by step your issues, then they are asking you the same questions like bots. They are also VERY lazy and mentally slow. They just do not understand basic stuff, they don't have common sense and something is clinically wrong with their brains. So many syncing issues and customers cannot track properly. It's a nightmare and I am going back to my other tracking app while i look for another one in the meantime. I rarely write reviews, but this app affected my money by customers filing chargebacks due to not being able to track due to errors on this trash app's end. GARBAGE! Show more