Navidium Shipping Protection

I am so glad I made the switch from Route to Navidium for my package protection needs, and it has been a truly transformative experience. After using Navidium for approximately a year, I can confidently say that it outshines its competitors in every aspect. When I initially opted for Route, I believed it would safeguard our packages effectively. However, as time went on, I realized that Route was capturing a significant portion of our revenue. Moreover, when unfortunate incidents occurred, their customer service was lackluster and often resulted in refunds for the insurance fees paid. Dissatisfied with this state of affairs, I decided to explore alternatives and discovered Navidium. The transition to Navidium has been nothing short of a game-changer. Their dedication to customer satisfaction and top-notch service has won me over completely. In particular, I had the pleasure of speaking with Mark during a live chat session, and his commitment and hard work were evident. He exemplified the qualities of a passionate professional who genuinely cares about his customers. Show more

Navidium Shipping Protection has worked well for our small business. I only wish it didn't show up as a product as most people do 'opt in' it will generally be in your top three with no way to filter it out of an actual store product vs shipping protection. Show more

5++ Stars -Navidium has been a blessing to our small business, we switched from "the other guys" and wish we had done it sooner. We now have better control over claims and our customers appreciate talking to the company they purchased from, instead of a random company that knows nothing about leather. Navidium has allowed us to provide excellent customer service to our clients during a stressful event. Thanks Navidium....you are the best!!!! Show more

Great product. Great service. Marc always does a great job communicating what he and his team are up to in terms of all the different ways they support merchants. Show more

We absolutely LOVE Navidium! It's the perfect app for providing our customers with shipping protection as well as providing us with an economical way to provide said insurance! They also have incredible customer service! We will stay with them forever...please don't ever go away! Show more