Monk Free Gift+BOGO+CartUpsell

App looks better and slicker than any other I've found on the app store Very quick and responsive customer care Show more

App is seriously glitchy. Installed and tested a few different offer types. Had problems with product variant selector not updating on my offer products, products were erratically appearing and disappearing when they shouldn't have based on conditions set in the app. The final straw was after trying to remove or update offer products and quantities in the cart, the cart threw an error and went blank. After testing three different types of offers and having multiple different issues with each, I decided to disable. Not risking plummeting my conversions just to test on on live traffic. I'm giving it a 2 star review because I like the idea, execution just not great. I'm pretty bummed as I did quite a bit of research on apps and saw the good reviews on this. If they can show me solutions or show me that I'm missing something (highly unlikely), I might be willing to try again. Moving on for now. Update 1/19/2023: I just lowered my rating to 1 star. I gave this app the benefit of the doubt after their team told me they had fixed some issues and to retry the app. Everything seemed like it would work, so I made the cart upsell feature live. I watched over the next two days as my normal sales pattern was completely thrown off and sales volume literally cut in half. I've been doing this long enough to know there was some kind of tech issue. I couldn't pinpoint exactly what was happening but finally found that after adding an upsell to cart and clicked checkout...ERROR! THIS APP COMPLETELY KILLED MY CHECKOUT PAGE. The only reason this debacle didn't go any longer was because my support team reported to me that they could not complete manual orders in the backend. When creating a draft it would not allow them to proceed to enter CC details. I absolutely loved the idea of this app and how many things it was purported to do. WISHFUL THINKING!!! DO NOT INSTALL THIS APP! Unless you like solving technical issues and losing sales. Piece of junk implementation. Show more

I've tried a few apps similar to this, but this one is by far the best! Easy to setup, and free to use if your sales are under a certain amount. I did have an issue with it not working at first but Murtuza from customer support helped me and and it was solved the same day! Thanks Monk & Murtuza! Show more

Great support from Murtuza with setting up the free gift option. The app works perfectly with the dawn theme and looks nice in my store! Show more

Great and quick customer support. Thank you guys for your help that was extremely quick and didn't have much time. Show more