Lucky Orange Heatmaps & Replay
Confidently optimize your store. Use visual analytics & checkout tracking to make smarter decisions. See how shoppers move through your store so you can make confident, informed decisions. Watch real visitor sessions to identify friction in the customer journey, use dynamic heatmaps to understand what captures attention(or doesn't) and track checkout events like "Checkout Started" or "Product Viewed" to pinpoint where buyers drop off. Prebuilt conversion funnels and page-level insights help surface performance issues—no complex setup, custom code, or manual tagging required. See how shoppers move through your store so you can make confident, informed decisions. Watch real visitor sessions to identify friction in the customer journey, use dynamic heatmaps to understand what captures attention(or doesn't) and track checkout events like "Checkout Started" or "Product Viewed" to pinpoint where buyers drop off. Prebuilt conversion funnels and page-level insights help surface performance issues—no complex setup, custom code, or manual tagging required. more Session Recordings – Watch how visitors navigate your store to spot problems Heatmaps – Reveal where visitors click & scroll to identify missed opportunities Checkout Tracking & Analytics – Track key events & pinpoint friction in checkout Conversion Funnels – Prebuilt tracking to show where visitors abandon purchases Page Insights – Identify frustration signals to improve the user experience
Key Features
- Advanced analytics capabilities
- Advanced customer capabilities
Shopify App Installs
Pricing Plans
Frequently Asked Questions
What is Lucky Orange Heatmaps & Replay?
Confidently optimize your store. Use visual analytics & checkout tracking to make smarter decisions. See how shoppers move through your store so you can make confident, informed decisions. Watch real visitor sessions to identify friction in the customer journey, use dynamic heatmaps to understand what captures attention(or doesn't) and track checkout events like "Checkout Started" or "Product Viewed" to pinpoint where buyers drop off. Prebuilt conversion funnels and page-level insights help surface performance issues—no complex setup, custom code, or manual tagging required. See how shoppers move through your store so you can make confident, informed decisions. Watch real visitor sessions to identify friction in the customer journey, use dynamic heatmaps to understand what captures attention(or doesn't) and track checkout events like "Checkout Started" or "Product Viewed" to pinpoint where buyers drop off. Prebuilt conversion funnels and page-level insights help surface performance issues—no complex setup, custom code, or manual tagging required. more Session Recordings – Watch how visitors navigate your store to spot problems Heatmaps – Reveal where visitors click & scroll to identify missed opportunities Checkout Tracking & Analytics – Track key events & pinpoint friction in checkout Conversion Funnels – Prebuilt tracking to show where visitors abandon purchases Page Insights – Identify frustration signals to improve the user experience
How much does Lucky Orange Heatmaps & Replay cost?
Lucky Orange Heatmaps & Replay offers multiple pricing tiers to fit different business needs: Free: Free, Launch: $19 / month or $182.40/year and save 20%, Build: $39 / month or $374.40/year and save 20%, Grow: $89 / month or $854.40/year and save 20%.
Is Lucky Orange Heatmaps & Replay easy to set up?
Yes, Lucky Orange Heatmaps & Replay is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
Great app and great company. The information in their app is very useful for our decision making. Also, their support was very responsive and helpful when we had a question about the app. Love it. Show more
Had issues with downgrading from their free plan - kept getting an error message and their support took days to get back to me. I'm updating my review because they made sure I was taken care of and even offered to call me directly to go over what was happening. I appreciated their extra effort to make sure this was corrected. We have used Lucky Orange for years and never had any issues until this year. Not sure if something is broken between Shopify and Lucky Orange that does not allow you to downgrade to their free plan. Show more
Pros: - Exceptional customer service - Most robust user behavior plug-in I have found for Shopify - Includes Funnels for more in-depth tracking - Safe with our data and customer data Cons: - Can only include one event at each step in a funnel. I would love to have multiple events at one step of a funnel with an OR statement so that you can build a funnel based on several possible selections - Doesn't include a way to view common customer paths, one of the most useful features we had in Google Analytics Other note: It turns out there are limitations on what data Shopify will share within checkout to any third-party plugin. If you want to create a funnel based on elements within the checkout process, no app has access to do so. Not a con for Lucky Orange, more a con for Shopify. Show more
Ich bin äußerst positiv überrascht, wie zügig mein Anliegen dank der Unterstützung von Jordan gelöst werden konnte. Herzlichen Dank dafür! Ich kann dies nur wärmstens empfehlen und werde sicherlich weiterhin auf diesen exzellenten Support zurückgreifen. I am extremely pleasantly surprised at how quickly my issue was resolved with the help of Jordan's support. Thank you very much for that! I can wholeheartedly recommend this and will certainly continue to rely on this excellent support Show more
I decided to download this app as I have been having problems with my traffic not staying long enough on my site. It is a really good tool to look into this, with many features that can be used as you develop insight. Most importantly, the customer service is AMAZING! I have never experienced customer service like this before on another app. I booked an onboarding call, and Jordan took the time to carefully walk me through the app, and also listened to my queries with patience. Best in class customer service. A very big Thank You! Amanda Show more
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