Lucky Orange Heatmaps & Replay
Confidently optimize your store. Use visual analytics & checkout tracking to make smarter decisions. See how shoppers move through your store so you can make confident, informed decisions. Watch real visitor sessions to identify friction in the customer journey, use dynamic heatmaps to understand what captures attention(or doesn't) and track checkout events like "Checkout Started" or "Product Viewed" to pinpoint where buyers drop off. Prebuilt conversion funnels and page-level insights help surface performance issues—no complex setup, custom code, or manual tagging required. See how shoppers move through your store so you can make confident, informed decisions. Watch real visitor sessions to identify friction in the customer journey, use dynamic heatmaps to understand what captures attention(or doesn't) and track checkout events like "Checkout Started" or "Product Viewed" to pinpoint where buyers drop off. Prebuilt conversion funnels and page-level insights help surface performance issues—no complex setup, custom code, or manual tagging required. more Session Recordings – Watch how visitors navigate your store to spot problems Heatmaps – Reveal where visitors click & scroll to identify missed opportunities Checkout Tracking & Analytics – Track key events & pinpoint friction in checkout Conversion Funnels – Prebuilt tracking to show where visitors abandon purchases Page Insights – Identify frustration signals to improve the user experience
Key Features
- Advanced analytics capabilities
- Advanced customer capabilities
Shopify App Installs
Pricing Plans
Frequently Asked Questions
What is Lucky Orange Heatmaps & Replay?
Confidently optimize your store. Use visual analytics & checkout tracking to make smarter decisions. See how shoppers move through your store so you can make confident, informed decisions. Watch real visitor sessions to identify friction in the customer journey, use dynamic heatmaps to understand what captures attention(or doesn't) and track checkout events like "Checkout Started" or "Product Viewed" to pinpoint where buyers drop off. Prebuilt conversion funnels and page-level insights help surface performance issues—no complex setup, custom code, or manual tagging required. See how shoppers move through your store so you can make confident, informed decisions. Watch real visitor sessions to identify friction in the customer journey, use dynamic heatmaps to understand what captures attention(or doesn't) and track checkout events like "Checkout Started" or "Product Viewed" to pinpoint where buyers drop off. Prebuilt conversion funnels and page-level insights help surface performance issues—no complex setup, custom code, or manual tagging required. more Session Recordings – Watch how visitors navigate your store to spot problems Heatmaps – Reveal where visitors click & scroll to identify missed opportunities Checkout Tracking & Analytics – Track key events & pinpoint friction in checkout Conversion Funnels – Prebuilt tracking to show where visitors abandon purchases Page Insights – Identify frustration signals to improve the user experience
How much does Lucky Orange Heatmaps & Replay cost?
Lucky Orange Heatmaps & Replay offers multiple pricing tiers to fit different business needs: Free: Free, Launch: $19 / month or $182.40/year and save 20%, Build: $39 / month or $374.40/year and save 20%, Grow: $89 / month or $854.40/year and save 20%.
Is Lucky Orange Heatmaps & Replay easy to set up?
Yes, Lucky Orange Heatmaps & Replay is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
Still figuring out how to use the app - but excellent customer service. Show more
I read the description, read through the reviews (good and bad) and decided a trial wouldn't hurt. I ended up signing up as I thought $10 entry was very affordable. I hate how I sit here for hours watching people come and not buy anything. I have watched this app since I joined Shopify nine months ago. I'm glad to see it continue to grow and get to the point where I need it. I've started implemented things to help keep customers on my site. My only complaint as "live" must be delayed or I really have a lot of customers who show up and leave... TL:DR - It works as advertised. I haven't tried chat. I do know that some of the referrals and ads are confusing/wrong, but it tells me facebook, bing, or google. Show more
Very pretty app. Doesn't work, but it looks great. I used LO for 3 weeks, during which time it never reported reliable data. For example, LO consistently reported that I had a conversion rate of at least 150%. In other words, for every 2 people who put an item in their cart, 3 people checked out! Awesome! Other data was also consistently off and never matched Shopify's or Google Analytics' I worked with LO and Shopify tech support on these issues. Shopify said the problem was definitely on LO's side, and LO eventually just gave up without even a "sorry, we couldn't fix it" email from them. Beautiful app with meaningless data and ineffective support. Not impressed. Show more
Short version: Wow! Best tool EVER! Gain huge insight into your site and your customers. Long version: I don't know where to start, so I will run through the top menu bar. Dashboard - awesome. Tremendous overview of site activity, over time and in real time. Live Visitors - watch and learn and engage. I've caught numerous issues with our site just by keeping an eye on visitors. Love how time on page is there and you see when activity falls off. Even better, when I see a repeat visitor, I can watch and ask to chat I want. Recordings - amazing. Playback what happens on your site when you are not watching. See what people do on each page. Chat - that blinking light grabs attention. We get WAY more chats now - better customer service. Worth it for Chat alone except you get all of this other great info. Heat Maps - very informative. We've made changes to our product page and now more people are seeing the extra photos we went to great expense to get. Never knew! Polls - so simple, so helpful. The results are now guiding our product development. We found a huge percentage of our customers want smaller and taller product but with the same capacity. UPDATE: new and improved polling feature now lets you ask multi-question polls. Very slick! Form Analytics - have not used yet. Support is quick and helpful so you can get the most out of the app. Show more
Very Useful app. Must try it. Thanks Lucky Orange EvilCollar Show more
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