Lipscore Product Reviews

UPDATE TO THIS: Since having some issues with how the star rating system was being perceived by our customer base, Lipscore has worked with us to provide great customer service. They've added a feature for our invites to get clients to confirm their ratings as to not have as many low star ratings done as a mistake thinking they are good ratings. Works, but can lead to false negative reviews if the customer does not read properly or understand the "Star" rating system (Sounds ridiculous I know, but it'll happen more than you think). Their method does get a lot of reviews and stars in a quick amount of time. Gives you great feedback on your products and how they are enjoyed by your customer base. Very responsive staff to their customer's needs. Show more

We have been using Lipscore for a couple of months now. I must say that I was hugely impressed with the onboarding support and process. Josh explained the service well and I was impressed and intrigued by the results in his examples.... these targets have been surpassed in our experience Angela was absolutely fantastic and thorough in her onboarding process... I couldn't speak more highly of her, absolute credit to the brand. The actual system is easy to use and monitor and we have seen an increase in reviews from 1% to 37%.. its given us more opportunity to speak to customers and rectify any issues. Overall It's been fantastic. Show more

Great experience from start to finish. We previously use Trustpilot for product reviews but were only getting a 2% response rate. We are now getting 32% with Lipscore. The process for the customers is easy and intuitive resulting in more reviews. Onboarding & service is amazing - would highly recommend. Show more

Absolutely love lipscore! The best decision to move over from our previous provider. If you're debating it definitely talk to the team who are so friendly, helpful and really attentive over email and phone. We are seeing great results from only being on the platform a few months and are excited to see where it goes in the future. Initially dealing with Angela she is great and so easy to communicate with and then follow ups and check ins with Josh have been great, thanks guys! Show more

Helped us improve review response rate dramtically, and great to deal with too. Show more