Lipscore Product Reviews

We've been massively impressed by the Lipscore review system. The process was seemless and effortless, with implementation being quick and immediate. Within a few weeks we have seen genuine customer reviews being posted on an almost daily basis with a high percentage rate that we were not expecting. The reiews look great on our website and the Lipscore team are always there to help and regularly check-in to ensure we're happy and making the most of the sytem. Show more

We hadn’t come across Lipscore before they reached out, but I’m so glad they did! Since switching to their platform, our response rate and review conversions have significantly increased. Our experience with Lipscore has been overwhelmingly positive. The migration from our previous review platform was smooth and straightforward. The dashboard is user-friendly, and their team is incredibly helpful whenever we need support. Would recommened to any company looking to increase reviews Show more

I know the value of customer reviews and testimonials and have struggled to secure them over the 10 years I have been in business. I hadn't heard of Lipscore when they called me, but I knew that I had nothing to lose by taking the plunge! The implementations was straight forward and painless. And wow....I have had more reviews in the 2 months since go-live than I have had in 10 years! The tools is easy to use and easy for customers to navigate! Show more

UPDATE TO THIS: Since having some issues with how the star rating system was being perceived by our customer base, Lipscore has worked with us to provide great customer service. They've added a feature for our invites to get clients to confirm their ratings as to not have as many low star ratings done as a mistake thinking they are good ratings. Works, but can lead to false negative reviews if the customer does not read properly or understand the "Star" rating system (Sounds ridiculous I know, but it'll happen more than you think). Their method does get a lot of reviews and stars in a quick amount of time. Gives you great feedback on your products and how they are enjoyed by your customer base. Very responsive staff to their customer's needs. Show more

We have been using Lipscore for a couple of months now. I must say that I was hugely impressed with the onboarding support and process. Josh explained the service well and I was impressed and intrigued by the results in his examples.... these targets have been surpassed in our experience Angela was absolutely fantastic and thorough in her onboarding process... I couldn't speak more highly of her, absolute credit to the brand. The actual system is easy to use and monitor and we have seen an increase in reviews from 1% to 37%.. its given us more opportunity to speak to customers and rectify any issues. Overall It's been fantastic. Show more