LayoutHub ‑ Easy Page Builder

This app is great! I am a newbie to the online experience and Layouthub made everything so easy and it looks wonderful. I will continue to play around and get fancy with the options to improve my overall storefront look! I ran into some issues and Saul responded quickly and solved all my crazy issues. He sent me tutorials, screenshots and more to fix all the problems! He was so patient with me and stayed logged in until I completely got it! Excellent customer service....THANK YOU Saul!!!! I appreciate your patience and support!!!! Show more

I tried a few similar apps but found this one works the best for what we are currently doing and they offer almost instant support. Thanks Caroline! Show more

If I could give this a zero rating I would. We wanted to test out the app, and while we initially found it somewhat helpful, our shop speed seemed to significantly be reduced with the templates we did implement. Then with recent functionality updates in our Shopify theme, we no longer needed to rely on the few pages we were using. Admittedly, given we'd used it very little initially and then weren't applying any of the templates after our theme upgrade, we should have just removed it right away. Then we got hit with the yearly auto-bill without any notification. Within a few days of the yearly renewal we asked about receiving a pro-rated refund. We were advised to downgrade to the free version, which we did immediately, and that someone would be in touch about a refund. When the billing team member reached out we were told that if we had canceled within 30 days we could have gotten a refund, but as we had not just signed up (because this was an auto-renewal, not a 1st time billing cycle) that they would not refund us even though we hadn't been using the app. The reason they gave... "Please understand that we also need to pay for support, system maintenance & a ton of other costs to keep the app running." So basically, they want you to pay for a platform that you are not using. They also put the blame on Shopify for not notifying about the impending auto-renewal and said Shopify is responsible for the billing. I initially pointed out that the policy was ridiculous as we were in fact within 30 days of the current billing cycle, and I have since responded with details Shopify provided regarding app developers control of billing/reunds, and Layout Hub has not responded. So do not sign up for a yearly plan unless you have tested the app fully and know you will utilize it fully because you will not get a refund if you decide after a couple of months (or when you realize you've just been auto-renewed) that you are not getting enough use out of the app. Show more

This app is excellent for creating landing pages or home pages, and the support team is truly exceptional. Show more

They have really good customer service, they help us always when we have some troubles fixing text or imagenes. Show more