Klaviyo: Email Marketing & SMS
Grow smarter with AI-powered marketing and service automation for email marketing, SMS, and more. Go beyond the basics with Klaviyo’s AI-first B2C CRM Built on Shopify’s commerce foundation, Klaviyo syncs Shopify data in milliseconds so every message and insight reflects what’s happening in your store right now. Unify data from 350+ integrations and boost performance with AI tools, smart segmentation, and automated workflows from Klaviyo’s AI Agents. Over 117k brands use Klaviyo and Shopify to grow faster with personalized emails, SMS, and AI-powered service that turns browsers into buyers. Go beyond the basics with Klaviyo’s AI-first B2C CRM Built on Shopify’s commerce foundation, Klaviyo syncs Shopify data in milliseconds so every message and insight reflects what’s happening in your store right now. Unify data from 350+ integrations and boost performance with AI tools, smart segmentation, and automated workflows from Klaviyo’s AI Agents. Over 117k brands use Klaviyo and Shopify to grow faster with personalized emails, SMS, and AI-powered service that turns browsers into buyers. more Unify and activate real-time data from Shopify and 350+ apps across the journey Use Marketing Agent to read your site and build launch-ready on-brand campaigns Create AI-powered segments and flow triggers using historical and real-time data Drive conversions with personalized email, SMS, WhatsApp, mobile push & pop-ups Turn service moments into shopping moments with Customer Hub and Customer Agent
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Key Features
- Advanced automation capabilities
- Advanced integration capabilities
- Advanced workflow capabilities
- Advanced marketing capabilities
Shopify App Installs
Pricing Plans
Free
Sync Shopify data–tags, catalog, coupons, Templates for Email/SMS, Forms & push notifications, Segmentation & personalization, A/B testing, +more
Get Started FreeSMS
Multi-channel segmentation and flows, Smart opt-in & multi-channel list growth, SMS AI for campaign creation, Automated two-way conversations, Transactional SMS, Branded SMS links, Multi-channel A/B testing, Customizable multi-channel attribution
Choose PlanMulti-channel segmentation and flows, Personalized product recommendations, Reputation repair AI for deliverability, Email AI for campaign creation, Send time optimization, Predictive analytics, Multi-channel A/B testing, 160+ campaign templates
Choose PlanFrequently Asked Questions
What is Klaviyo: Email Marketing & SMS?
Grow smarter with AI-powered marketing and service automation for email marketing, SMS, and more. Go beyond the basics with Klaviyo’s AI-first B2C CRM Built on Shopify’s commerce foundation, Klaviyo syncs Shopify data in milliseconds so every message and insight reflects what’s happening in your store right now. Unify data from 350+ integrations and boost performance with AI tools, smart segmentation, and automated workflows from Klaviyo’s AI Agents. Over 117k brands use Klaviyo and Shopify to grow faster with personalized emails, SMS, and AI-powered service that turns browsers into buyers. Go beyond the basics with Klaviyo’s AI-first B2C CRM Built on Shopify’s commerce foundation, Klaviyo syncs Shopify data in milliseconds so every message and insight reflects what’s happening in your store right now. Unify data from 350+ integrations and boost performance with AI tools, smart segmentation, and automated workflows from Klaviyo’s AI Agents. Over 117k brands use Klaviyo and Shopify to grow faster with personalized emails, SMS, and AI-powered service that turns browsers into buyers. more Unify and activate real-time data from Shopify and 350+ apps across the journey Use Marketing Agent to read your site and build launch-ready on-brand campaigns Create AI-powered segments and flow triggers using historical and real-time data Drive conversions with personalized email, SMS, WhatsApp, mobile push & pop-ups Turn service moments into shopping moments with Customer Hub and Customer Agent
How much does Klaviyo: Email Marketing & SMS cost?
Klaviyo: Email Marketing & SMS offers multiple pricing tiers to fit different business needs: Free: Free, SMS: $15 / month, Email: $20 / month.
Is Klaviyo: Email Marketing & SMS easy to set up?
Yes, Klaviyo: Email Marketing & SMS is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
Love Klaviyo.... Good tool and treat their customers well. I highly recommend using them. Their if/then logic is great. Show more
Customer service is TERRIBLE! Also, Beware if you use their SMS, you are putting your company at compliance risk. This last issue is our final straw with them. They locked (disabled) our account automatically for uploading a list of email addresses that were legally collected from an event we were involved with. So if you don't mind risking your account being shut down until one of their "customer service" reps gets to your ticket within a few days, by all means give them a try. If you want to have a reliable e-mail service, I'd recommend looking elsewhere. Show more
Super easy to use, and links directly to products in our store. I've only just started with it, but very happy with ease of use so far! Show more
Très bien , il faut qd meme un peu de temps pour bien prendre la machine en main .. je regrette juste que la gestion de la langue ne soit pas intégré . par exemple que si le visiteur de mon site séléctionne la langue allemande , et bien que j'ai un trigger qui redirige vers mon contenu écrit en allemand ! Show more
Overall it appears to integrate with Shopify just fine, however, I am disappointed that Klaviyo doesn't have an app to manage direct SMS communication or at least see SMS metrics + SMS Conversations on the go via an Android or iPhone app. Why let us port in a toll-free 888 number if we can only use a desktop web browser to manage SMS conversations? Please make an app, even if lightweight, to manage SMS messages on the go so I don't have to look at 20 emails to manage messages, and get MORE email as I respond to customer messages via SMS. My primary support is through SMS, and Klaviyo does not currently appear to be SMS-friendly for SMS Chat support. This review would be 5-star if I can manage my SMS customer support on the go. Not sure if I really wish to do the LOA to port another number to Klaviyo and maybe just stick with SimpleTexting.com instead for my SMS Customer Support. Search my store name on Google. Using Shopify chat features instead of Klavyio for now. PS if Shopify adds the ability to port in numbers for SMS Chat support, I'm dropping SimpleTexting and Klaviyo immediately. On an ending positive note, email templates are pretty nice, but I'm very disappointed with the lack of SMS chat features. Show more
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