Growave: Loyalty & Wishlist

Growave is crucial for our Shopify store, enhancing user experience with its friendly interface and robust features. The support team is fantastic. Big thumbs up to Growave!" Show more

Growave has been a great platform for our small business and importantly affordable. Would like to see a more beautified page for the loyalty programme that links to our website but other than that it is easy to navigate and ticks all the boxes. The support team is always very quick to respond and provide answers. Show more

A great app at an affordable price. It offers all the features we desired, and the customer service is outstanding, earning a perfect 10/10 rating for their invaluable assistance. Thank you for your service and support, Growave Team! Show more

Kind and attentive support. Always get back to you in a timely manner and answer questions. Very satisfied so far! Show more

UPDATE 2/20/2024: Another successful fix. This was a little more complicated than the earlier problems but works very well now (scrolling of all comments). Anna was very communicative of where tech was in the process loop, which is much appreciated. UPDATE 9/28/2023: After more work and conversations with GroWave support, my current problems with import of reviews have been resolved satisfactorily. Persistence of Anna and quick response to my support requests, helped to mitigate the wonky import tool provided. Instead of several hundred reviews needing manual input, finally have it down to two dozen, very manageable. I do appreciate the support! Updated to five starts from four stars! ORIGINAL REVIEW: Overall the experience has been very good. 95% of the time response to questions/problems have been stellar. Any updates/fixes have been promptly applied, and 95% of the time brings the system to full and correct function. I am moving from a legacy theme to a new 2.0 theme, and I am being cautious as I configure it to my needs; the legacy theme continues to be my 'live' theme as I work with multiple app providers. GroWave has been helpful and patient in my questions and have been helpful. One incident has not been corrected and I have been patient for the fix. In order to move forward, I have manually imported about 100 entries so there would be something for customers to look at in the new system. As a previous database/server director for a mid-size company, importing/exporting data from different systems was a well known task for me. Unfortunately the import of my few hundred reviews (from an app for which there was a template) fell well short of good; that is, it would not import any of my correctly formatted entries. Error messages were not well defined and the response from support helped to define the problem; these 20 or so entries could be handled manually. But after more than a dozen attempts at importation, the last three hundred or so had never auto imported successfully, thus the manual input. I am still hopeful GroWave will be able to help. Mark Show more