AfterShip Order Tracking
Track bulk orders, reduce customer complaints, optimize on-time delivery AfterShip support seller to build a branded order tracking page and automated notifications from 1100+ carriers to offer shipment updates. Provide centralized dashboard and analytics reports to monitor shipping status, on-time performance, and identify WISMO risk. We also offer a customizable AI-powered delivery estimate widget(EDD) throughout product detail (PDP) and checkout page to facilitate customer purchase.If you have any questions, can reach out to us through chat or email 24/7. AfterShip support seller to build a branded order tracking page and automated notifications from 1100+ carriers to offer shipment updates. Provide centralized dashboard and analytics reports to monitor shipping status, on-time performance, and identify WISMO risk. We also offer a customizable AI-powered delivery estimate widget(EDD) throughout product detail (PDP) and checkout page to facilitate customer purchase.If you have any questions, can reach out to us through chat or email 24/7. more Branded tracking pages with personalized product recommendations to boost sales Automated email and SMS notifications to reduce complaints and WISMO calls Centralized shipment dashboard to track shipment status and identify exceptions AI-powered estimated delivery dates(AI EDD) to reassure anxious customers Built-in analytics to get insights into shipment status and on-time performance
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Key Features
- AfterShip support seller to build a branded order tracking page and automated notifications from 1100+ carriers to offer shipment updates. Provide centralized dashboard and analytics reports to monitor shipping status, on-time performance, and identify WISMO risk. We also offer a customizable AI-powered delivery estimate widget(EDD) throughout product detail (PDP) and checkout page to facilitate customer purchase.If you have any questions, can reach out to us through chat or email 24/
- AfterShip support seller to build a branded order tracking page and automated notifications from 1100+ carriers to offer shipment updates. Provide centralized dashboard and analytics reports to monitor shipping status, on-time performance, and identify WISMO risk. We also offer a customizable AI-powered delivery estimate widget(EDD) throughout product detail (PDP) and checkout page to facilitate customer purchase.If you have any questions, can reach out to us through chat or email 24/
Shopify App Installs
Pricing Plans
Free
1,100+ carriers integration, Service-level tracking updates, Order tracking dashboard, Branded tracking page, Carrier estimated delivery date
Get Started FreeEssentials
Everything in Free, plus, Klaviyo integrations, Basic performance analytic reports, Email & SMS notifications, Facebook notifications
Choose PlanPro
Everything in Essential, plus, Product recommendation widget, Attentive integrations, Multilingual tracking pages & emails, API and webhooks
Choose PlanPremium
Everything in Pro, plus, AI product recommendation, Product/Checkout page EDD, Advanced analytic reports, Custom domain for tracking page, + more
Choose PlanFrequently Asked Questions
What is AfterShip Order Tracking?
Track bulk orders, reduce customer complaints, optimize on-time delivery AfterShip support seller to build a branded order tracking page and automated notifications from 1100+ carriers to offer shipment updates. Provide centralized dashboard and analytics reports to monitor shipping status, on-time performance, and identify WISMO risk. We also offer a customizable AI-powered delivery estimate widget(EDD) throughout product detail (PDP) and checkout page to facilitate customer purchase.If you have any questions, can reach out to us through chat or email 24/7. AfterShip support seller to build a branded order tracking page and automated notifications from 1100+ carriers to offer shipment updates. Provide centralized dashboard and analytics reports to monitor shipping status, on-time performance, and identify WISMO risk. We also offer a customizable AI-powered delivery estimate widget(EDD) throughout product detail (PDP) and checkout page to facilitate customer purchase.If you have any questions, can reach out to us through chat or email 24/7. more Branded tracking pages with personalized product recommendations to boost sales Automated email and SMS notifications to reduce complaints and WISMO calls Centralized shipment dashboard to track shipment status and identify exceptions AI-powered estimated delivery dates(AI EDD) to reassure anxious customers Built-in analytics to get insights into shipment status and on-time performance
How much does AfterShip Order Tracking cost?
AfterShip Order Tracking offers multiple pricing tiers to fit different business needs: Free: Free, Essentials: $11 / month or $108/year and save 18%, Pro: $119 / month or $1,188/year and save 17%, Premium: $239 / month or $2,388/year and save 17%.
Is AfterShip Order Tracking easy to set up?
Yes, AfterShip Order Tracking is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
The support was courteous and answered my questions. They also gave me advice me to solve the problem. Show more
Still haven't been able to use this yet. At first the customer service was fast, but they just keep responding slower and slower. At first it was taking 3 days to hear back, now it's been almost a week and still haven't heard anything back. I've had to write follow up emails just to get a response, but this time I'm still waiting. Show more
AfterShip worked great for years, and then all of a sudden, the notifications to our customers started to make no sense. The *|ITEM_NAMES|* tag has been broken since the beginning of August 2020. Customers were receiving notifications with tracking numbers that didn't match with the product mentioned in the notification. It caused a CX nightmare. We opened a support ticket in the beginning of August when this began happening. Support said that they would have it fixed by October. That sounded like a long time to wait, but we waited. Now in the 3rd week of October the issue is still not fixed, and today we receive an update to the support ticket which states "We will certainly fix it this quarter". We've had to turn off AfterShip notifications while waiting for support to fix the problem. 6+ weeks later, we still can't send out shipping notifications to our customers and support hasn't been able to fix the problem. UPDATE: 11/6/20 - still doesn't work. When will the *|ITEM_NAMES|* tag be fixed? Show more
Fast response and he could speak in german. I was surprised! Thanks for the support! I appreciate that Show more
I signed up to this app and after the free period the account reverted to the free offer. I have tried to upgrade to the $9 per month plan and within shopify have attempted to approve is monthly fee but then I am taken to the aftership page which says I already have an account and it asks me for my credit card details. For some reason I am unable to add this $9 per month fee into my shopify monthly account. I prefer to pay all of my app fees through shopify in one single payment. I have now contacted after ship 2 times in the last 3 days via the contact form inside the app and as yet have not received a single response. The app looks like exactly what I need for our online business and I only hope by writing this review it triggers somebody to assist. gavin@smithandsmithlighting.com.au Show more
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