ShipStation

User for 8+ years. Shipstation is powerful, but a bit buggy, with occasional small issues to fix. That said they are clearly committed to constant improvement, and consistently are making upgrades and improvements. Support is responsive, I had a tier problem that really frustrated me but to their credit they fixed it. I am continuing forward with SS as a result of that.

This unethical application uses dark patterns to trick you into purchasing funds for a "wallet" that's underfunded to buy a single label, then OVERCHARGES you by insisting you buy a minimum amount, that's much larger than you need to "fund" your wallet past the point you need to purchase a label. Good luck ever getting those few dollars back out of their predatory trap.

hard to use and rates were not as good as sendle or AusPost?? this is an overly complicated platform which made my small ecommerce business harder to run, and on top of this, the in-built sendle rates were always better than shipstation, and their quoted AusPost rates were more expensive than the actual AusPost rates at the post office? maybe im not using it correctly, but thats kind of the point. if i need multiple phone calls and tutorials to set it up, i dont have time for that rubbish... escpecially if it isnt goign to save me time or money!

I have been using Shopify and Shipstation together for years. They work very well together! While one might say that you can ship straight through Shopify, my team and I have found that Shipstation holds a distinct value in being able to get very granular in your shipping data, reports, automations, and views.

Enough is enough. Periodically, for unknow reason, they lock out our account. Sudden logged out, then 'UNKNOWN ERROR' during login, then 'ACCOUNT LOCKED ' message. Seriously ? We do a business here. Shipsations 'security' is just a joke, apparently made by sort of amateurs, they know nothing how businesses work. With no access to the account, we are unable to ship hundreds of orders placed, until kid from 'support' is so nice and restore the access. Each time needs ask for doing that and wait, wait, wait....Ok guys, play in your room with others, have more fan ! After 10 years time to say GOODBYE ! What we can advice - STAY AWAY ! This is not worth of your time and money.