ShipStation
Power your entire fulfillment operation from one platform ShipStation is the shipping and fulfillment engine trusted by over 1 million businesses. Our powerful platform helps Shopify merchants streamline their operations, save money, and ship orders faster. Automate your process with powerful rules, manage orders, inventory, and returns all in one place. Get up to 90% off rates from major global carriers like USPS, UPS, FedEx, DHL, RoyalMail, Australia Post and Canada Post. ShipStation is the shipping and fulfillment engine trusted by over 1 million businesses. Our powerful platform helps Shopify merchants streamline their operations, save money, and ship orders faster. Automate your process with powerful rules, manage orders, inventory, and returns all in one place. Get up to 90% off rates from major global carriers like USPS, UPS, FedEx, DHL, RoyalMail, Australia Post and Canada Post. more Automatically import orders from all channels and print 100s of labels at once Access major carriers to create labels, compare shipping rates, and track orders Set shipping rules based on delivery date and smart route orders to warehouses Create branded tracking pages, shipping labels, and returns portals Control inventory by syncing stock, forecasting needs, and managing locations
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Key Features
- Easy to use interface
- Seamless Shopify integration
- Regular updates and improvements
- Responsive customer support
Shopify App Installs
No install data available
Pricing Plans
Free
1 user and 10 shipments, Discounted Carrier Rates, Tracking emails, Chatbot support
Get Started FreeStarter
50 Shipments and 1 User, Import Orders From all Selling Channels, Discounted Shipping Rates With Carriers, Access to 300+ Integrations, Email & Community Forum Support
Choose PlanStarter
3 users, Unlimited store connections, Automated rate shopping, Return labels, Basic automations, Reporting, Email support
Choose PlanGrowth
500 Shipments and 1 User, Import Orders From all Selling Channels, Branded tracking, labels, and more, Access to 300+ Integrations, Live Chat and email support
Choose PlanScale
2,000 Shipments and 3 Users, Import Orders From all Selling Channels, Product Bundles, Customized Packing Slips & Labels, Live Chat, Email, and Phone support
Choose PlanPremium
15 users, Inventory management, Auto-Split, Cubiscan, Open Database Connectivity (ODBC), Dedicated account manager
Choose PlanHigh-Volume
7,500+ Shipments and 10 Users, Automated Rate Shopper, Auto-Split, ODBC and Cubiscan, Extended Phone Support
Choose PlanFrequently Asked Questions
What is ShipStation?
Power your entire fulfillment operation from one platform ShipStation is the shipping and fulfillment engine trusted by over 1 million businesses. Our powerful platform helps Shopify merchants streamline their operations, save money, and ship orders faster. Automate your process with powerful rules, manage orders, inventory, and returns all in one place. Get up to 90% off rates from major global carriers like USPS, UPS, FedEx, DHL, RoyalMail, Australia Post and Canada Post. ShipStation is the shipping and fulfillment engine trusted by over 1 million businesses. Our powerful platform helps Shopify merchants streamline their operations, save money, and ship orders faster. Automate your process with powerful rules, manage orders, inventory, and returns all in one place. Get up to 90% off rates from major global carriers like USPS, UPS, FedEx, DHL, RoyalMail, Australia Post and Canada Post. more Automatically import orders from all channels and print 100s of labels at once Access major carriers to create labels, compare shipping rates, and track orders Set shipping rules based on delivery date and smart route orders to warehouses Create branded tracking pages, shipping labels, and returns portals Control inventory by syncing stock, forecasting needs, and managing locations
How much does ShipStation cost?
ShipStation offers multiple pricing tiers to fit different business needs: Free: Free, Starter: $9.99 / month, Starter: $14.99 / month, Growth: $29.99 / month, Scale: $99.99 / month, Premium: $349.99 / month, High-Volume: $399.99 / month.
Is ShipStation easy to set up?
Yes, ShipStation is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
ShipStation recently forced users into a new interface that is awful and buggy. It now takes much longer to get packages out the door and creating returns and return labels takes twice as long as it used to. Good luck getting anyone from ShipStation to respond to help requests. Actively looking for a replacement because of how slow it's made fulfilling orders.
Shipping orders themselves seem to be going alright, but I've been dumbfounded at the number of basic things we've asked for where the response has been "You're the first person to ever ask about this feature!" which I have a hard time believing. For example, printing one Order Summary per page when bulk printing is not an option (seriously?). The most recent shock has been that, in order to simply increase the font size of the packing slips/order summaries so our more elderly staff members can read them, I have to upgrade to a higher plan that unlocks "customization" of documents. I don't want to fully customize the documents, I just want the font bigger so our staff can read it. Sucks that they want to charge us an extra $240 per year for the privilege of printing readable documents. We're in too deep now to switch apps, but my advice to anyone considering this would be to ask all those "seemingly dumb" questions you have about features so you're not shocked about what's not included down the road.
The software glitched and charged me over $125 without ever providing a shipping label. I've been trying since January (5 months) to get this resolved, and they keep stringing me along, claiming they're 'working on this situation and investigating further'. It doesn't take 5 months to refund an overcharge, and they can figure out the glitch on their own time. That one overcharge more than cancelled out any savings provided by using the service. Now I have to go to the CC company and see about getting those charges reversed. Not worth it at all.
WHAT WERE THEY THINKING WITH THE NEW LAYOUT. I HAVE BEEN TELLING THEM FOR MONTHS NOT TO SWITCH.. NOW WE ARE LOOKING FOR A NEW SOFTWARE. WHAT A SHAME.
We were really liking this app until they did a flash move of our account to a new version without our permission. I'm ready to find a new provider now as they won't move us back or fix a critical feature (allocation tool) that we need for our operation to run smoothly. I have gotten zero updates from the company since bringing the issue to their attention 3 weeks ago. I'd avoid this app for now.
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