ShipStation

Shipstation has been perfect in importing our orders from Shopify, as well as from other marketplaces. We have relied on it for years and it is the hub of our business. Customer service is also great, but seldom needed!

Extremely reliable with few limitations. Customer service is great when an occasional issue or outage does occur. I would recommend this to anysmall to mid sized business

Best app out there to ship your products effortlessly. We have multiple e-commerce stores so this is very helpful to fetch all the different stores via the same app and the same carrier (Canada Post, in our case)

Rates are not syncing with checkout cart, According to shopify provided by shopify, the customer paid $13.95 while shipstation is trying to charge us $94 What a nice profit margin Impossible to get a hold of them, "Contact us" keeps taking me into loops of support documents They don't care if the site is not converting because we only have FedEx account showing in check-out It keeps asking me to upgrade shopify to advance or plus plan while I upgraded to advance plan months ago. Shopify people felt bad and emailed them on my behalf

I'm done with this app. I've tried to resolve this several times with Shipstation support, but they tell me it's "working as intended." Here are my issues... 1) When I change an order's address in Shopify, the change in address doesn't import into shipstation. I've sent items to the wrong address many times because of this. 2) When updating the address in the Shipstation app, the web version doesn't reflect the change, causing orders to be shipped to the wrong address. 3) The sync is extremely inaccurate to what is shown in Shopify when shipped via multiple vendors. For some reason, the developers can't figure out how to have an order that shows fulfilled in Shopify to reflect correctly in Shipstation, causing me to spend hours cross-referencing my open orders in Shopify to manually mark them as fulfilled in Shipstation. 4) My Etsy orders aren't syncing correctly, causing missed orders. For some reason, Shipstation only imports some of the orders, not all of them from Etsy. Again, I've tried to bring attention to these issues but the Shipstation team shows no interest in resolving them. Instead, they want to treat me like I'm ignorant. It would also be helpful to have a phone number so I could discuss the specific issues live. I'm moving on.