ShareASale

The program seems to be good, but the customer service is non-existent. I can't get a hold of anyone. They are incredibly responsive on the sales side, but once you sign up, they drop off the face of the earth. I am shocked to find that they don't have an implementation team to help you get up and running. You are left to try and figure things out on your own. They have some help articles, but non of them address my issues and questions. I have called, emailed, submitted tickets...and nothing. I even tried going back to my original sales rep, who blew me off and told me to submit a ticket. I hope I can come back and change this review later, but right now, it doesn't look promising. I'll give it through tomorrow and then I'll be asking for a refund and moving on to another program. For such a high up front implementation fee, I expect better. Update: So I finally got to talk to someone who was very polite and helpful, but it wasn't at ShareASale. I had to call their parent company Awin to actually speak to someone. Still don't have my issues fixed though and was told by them that there is a 48 hour turnaround time for email responses. That's far too long. Show more

They have charged me over $1,000 and there is not a single sale. I asked for a refund of $ 150 that was on my balance, but support does not answer. Scammers. You need to be careful. After they answered me, I correct the review: there were 2 sales. At the same time, I paid $750 for connecting to the platform and several hundred dollars for sales and monthly maintenance. Now I'm trying to close my profile and get $133 back. Trust me it's hard... My request is 1091380 Show more

The app does not load at all in any browser. I'm assuming they pushed code right before the holiday and are having trouble getting it fixed with everybody out of office but it's currently unusable. Show more

App is pure trash. Amazing how such a large digital company can't figure out a simple API integration Show more

Installed the app, but cant use it and there is no way to troubleshoot this error. Tried reaching out to ShareASale support but no response either. I’m trying to use their Shopify app, but it needs to be updated to support the SameSite cookie security changes made to Chrome 80. Not sure if they ever updated their app for this. Show more