Reputon Customer Reviews App
Send emails asking for reviews on Google, Trustpilot, Facebook, etc. Redirect negative feedback. NEW! AI EMAIL LOCALIZATION: send emails in customers' language! Get more reviews on 3rd party review platforms. We support Google reviews, Facebook reviews, Trustpilot reviews, Sitejabber, Yelp, Etsy reviews, and many others. Send follow-up emails asking for reviews when your customers receive their orders. Redirect unhappy users to a private feedback form. Use AI-personalisation in email templates. Add a rate us widget to your storefront. Send emails to past orders. NEW! AI EMAIL LOCALIZATION: send emails in customers' language! Get more reviews on 3rd party review platforms. We support Google reviews, Facebook reviews, Trustpilot reviews, Sitejabber, Yelp, Etsy reviews, and many others. Send follow-up emails asking for reviews when your customers receive their orders. Redirect unhappy users to a private feedback form. Use AI-personalisation in email templates. Add a rate us widget to your storefront. Send emails to past orders. more NEW! AI email localization: send emails in customers' language Add coupons to get more reviews on Google, Trustpilot, Sitejabber, etc. Add a RATE US widget to your storefront. Avoid bad reviews. Redirect angry users to a custom feedback form. Email analytics; AI-personalized follow-up emails
Key Features
- Advanced analytics capabilities
- Advanced templates capabilities
- Advanced support capabilities
- Advanced customer capabilities
Shopify App Installs
Pricing Plans
Beginner
Up to 50 emails / month, Customizable email templates, Multiple review links, Flexible email triggers, Bad reviews filter, Email stats
Get Started FreeLite
Up to 150 emails / month, + All Beginner plan features, HTML email editor, Import from .CSV, Sending time option, Skip POS orders option
Choose PlanStandard
Up to 500 emails / month, + All Lite plan features, Sending frequency option, Email blacklist, Order delivered/Order tag email trigger
Choose PlanAdvanced
Up to 1500 emails / month, + All Standard plan features, Aftership integration, VIP customer support
Choose PlanFrequently Asked Questions
What is Reputon Customer Reviews App?
Send emails asking for reviews on Google, Trustpilot, Facebook, etc. Redirect negative feedback. NEW! AI EMAIL LOCALIZATION: send emails in customers' language! Get more reviews on 3rd party review platforms. We support Google reviews, Facebook reviews, Trustpilot reviews, Sitejabber, Yelp, Etsy reviews, and many others. Send follow-up emails asking for reviews when your customers receive their orders. Redirect unhappy users to a private feedback form. Use AI-personalisation in email templates. Add a rate us widget to your storefront. Send emails to past orders. NEW! AI EMAIL LOCALIZATION: send emails in customers' language! Get more reviews on 3rd party review platforms. We support Google reviews, Facebook reviews, Trustpilot reviews, Sitejabber, Yelp, Etsy reviews, and many others. Send follow-up emails asking for reviews when your customers receive their orders. Redirect unhappy users to a private feedback form. Use AI-personalisation in email templates. Add a rate us widget to your storefront. Send emails to past orders. more NEW! AI email localization: send emails in customers' language Add coupons to get more reviews on Google, Trustpilot, Sitejabber, etc. Add a RATE US widget to your storefront. Avoid bad reviews. Redirect angry users to a custom feedback form. Email analytics; AI-personalized follow-up emails
How much does Reputon Customer Reviews App cost?
Reputon Customer Reviews App offers multiple pricing tiers to fit different business needs: Beginner: Free, Lite: $9.99 / month, Standard: $24.99 / month, Advanced: $49.99 / month.
Is Reputon Customer Reviews App easy to set up?
Yes, Reputon Customer Reviews App is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
I just started to use this app, it looks easy to use and will help me keep on top of my reviews. I look forward to future reviews! Show more
The app is really working from day one. You receive a bonus boost when you start sending out your first batch, the system looks back a few months, which is really helpful. The downside is that currently there is very little room to really edit the review email template using html coding, but I was promised this would be updated in the near future. Show more
nice and easy to use i have only started to use it so i don't know the longevity yet / bad is too soon to give proper review only after 5 days should review after 1 month Show more
Seems to work well enough for what it is. I've generated one new google review so far and was given the opportunity to correct some minor issues with existing customers. I wish there were a little more functionality around who emails get sent to. For example, I don't wish to continually send these review request emails to my customers who come in every week and jeopardize their relationship by sending repeated unwanted emails. A cap on send frequency would be ideal. I also wish there were a way to segregate in store and online customers. In store customers should be able to get the review request immediately as a delay for shipping is not needed. Update: I would also like to see a report based on what people click on (# of 5, 4, 3 clicks from the email). As it is I can just see the number of people who clicked. Most people still don't follow through and complete the review on the linked platform, so I'm still a bit in the dark. Show more
Highly Useful app, thanks to reputon we get constructive feedback from customers and improve our service Show more
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