Rebuy Personalization Engine

I'm rewriting my review for this app, having now used for around 3 months or so. There is huge potential within ReBuy, with a very pro looking smart cart with a load of bells & whistles. Unfortunately, the app has consumed a huge amount of my time in trying to work through seemingly endless bugs with implementation, the widgets, the rulesets etc with the customer support team. They are knowledgeable and polite, but it can take days to work through an issue, with their weekends, public holidays and time zone differences taken into account. Nothing has implemented smoothly and has all required additional coding to get things working. A number of the 'killer' features are only available for Shopify Plus subscribers, and there is no reflection in the pricing for those who do not have Plus and therefore cannot use these features. I'll continue using it for now - mostly because I can't face going through the removal of the app (and its theme code), and installing a competitor's version. In summary, for $250+ per month, I would expect a much smoother experience. Show more

It's a fantastic app. It really helps us to increase our AOV. Easy enough to customize the look & feel with a little bit of css. Support for the set-up and day-to-day is great. We're really happy with Rebuy. Show more

I have been using Rebuy on our store for a while now and I'm stoked with its performance. It has so many features that I've been able to get rid of a bunch of other apps. The support team is also quick to reply and extremely helpful. Thanks guys! Show more

Great product overall and will more than pay for itself in incremental revenue growth, which is what it promises to do so for that reason, I'm giving it 5 stars. There's some room for improvement on the tech support side, and I think there's an opportunity to build out more functionality based on user shopping behavior to trigger pop-up offers on-site. Overall, we're very happy with it though, and seeing a huge return. I would recommend using the algorithm to drive product recos rather than manually building recos, as the algorithm is much more efficient. Shout-out to our rep Ian who got us going. This is certainly an app every Shopify site should have, and the integration makes things easy. Show more

Rebuy is a great app with many features under one umbrella, making it a must-have app for any eCommerce store! From a great cart drawer with all the necessary features, to various upsells from the beginning to the end of the funnel, you can go in all directions with them - which is perfect for increasing that much-needed avg order value. Also, their support is excellent, efficient and fast to reply, Isaac and Christian have been a blessing to us when something went wrong. Can only highly recommend the app! With all the great features in one (in fact multiple apps in one) and their great support, the price is more than justified - for the ones doubting at the start. Show more