PreOrder Globo | Back in Stock

A really useful and well-designed app - we use for pre-orders and also pre-selling incoming stock, works extremely well and is very easy to integrate/setup - If you do need a more custom integration, the support staff go above and beyond to assist and are very attentive. Show more

The application is both powerful and easy to use. On top of this the support is very reactive and solve issues in minutes. Show more

Great app that has a nice free package, but a fair pricing for the paid option. We tried a couple and were searching for an all-around-solution for pre-orders once stock runs out for a while. This was it. We had some individual feedback that we thought was helpful and the support went out of their way to apply it to our store. Sarah was a great contact and kept us updated on the progress. Can only recommend! Show more

The first time using this app I had a bit of an issue with it, they emailed me within a day or 2 and got it fixed which was really awesome! It has worked perfect since then 99% of the time with small hiccups, its the only app that EASILY lets customers do partial payments. A lot of it is automated as well. Most of our customers end up paying off their balance before we remind them, because I beleive the app sends them an email after a certain amount of time. I just wish it will allow my customers to add multiple partial pre-order items to cart before sending it straight to the payment option. The one issue I have is that my products sometimes taken themselves off pre-order, even though I haven't changed the settings. Unsure if its my POS interacting with it and causing this issue, being a TCG store our POS is specifically tailored to our needs, which may be different to what Globo are used to. (UPDATE: After changing POS systems this only happens when the pre-order date has been reached) Only issue we have now is that when the pre-order date has been reached it doesn't just change the "pre-order" button to "add to cart" it appears as "unavailable" and unable to interact with it. I understand it's to stop over selling, but once I have added stock that are in the positives I would like it to auto change to "add to cart". Sometimes I am too busy to manually change everything and do not want to miss out on a sale, because a customer thinks it's sold out. (Any info regarding how I can fix this would be appreciated) These issues aren't too bad when you're a small business, but we plan to grow and hope this becomes a non issue in the future. Even with these issues, this is by far the best for the value. So many extra features that you weren't expecting are added. Like the new subscribe to an out of stock item is great! We have made quite a few extra sales because of this. I am now updating this to 5 stars as the POS issue is non existent anymore and the price reduction of 33% life time off. Show more

The app is very easy to install and use. Took some playing around to get all the settings how we wanted - but after it's setup, it saves us a ton of time and work being able to automatically tag pre-orders and communicate that information to customers at checkout and also with an email afterward. Show more