CartHook Upsells

CartHook is a MUCH better alternative to Zipify OCU. In short, I'd say the main reason why I like it better is because it doesn't come with weird rules/restrictions like Zipify OCU does. For example, with OCU you can't add text without also adding an image, and it's missing some basic features like image carousel. Every ecommerce website since the 90's has had an image carousel, yet Zipify OCU doesn't. CartHook suffers from neither of these annoying (and quite frankly, embarrassing) problems that OCU has. CartHook is simple, powerful, and it just plain works. There are obviously some restrictions with the app which are probably Shopify's fault (they only allow certain elements to be edited on their native checkout). But other than a few nitpicky things, it's great. One small thing I wish it did was that when you click an image in the image carousel, it would automatically select that variant from the drop down menu. Example: You click on the image of the red shirt, and it shows the red shirt in the image carousel, but I wish it also selected that variant from the drop down menu. This is a relatively small thing, and overall, CartHook works great. Show more

We use Carthook in many different ways to help with our marketing objectives. It is very useful for upsell items as well as sale items that we are trying to blow out. It is very easy to use and the analytics are great. Show more

App seems easy enough to use. BUT: There is no internal confirmation email, or any other type of notification, when someone purchases a post sale through the app. SO if you auto print your orders as they come in, the upsell will not be on the order. So now you need to manually check everyday to see if there are any post sells? This leaves way too much room for human error. It is 2021 and i can not believe they can not send a simple email, or some other notification to any other of the thousands of app integrations out there (ie:SLACK), when an order has a post sell added to it. Especially considering with the $50/mo fee and a 1% royalty, this should be standard. Another issue is if you want to offer a few small add-ons, they do not show all at one time. They are in series. The flow is annoying this way and seems like a never ending upsell attempt to the customer. They should have a template to add multiple items on the same upsell page. Show more

We're seeing great success with CartHook's post-purchase offers (+30% lift). The funnel was easy to implement and their team was very responsive when we reached out for guidance on best practices. Would highly recommend CartHook to any business looking to increase AOV. Show more

I have been waiting for Shopify to support something like this for 5 years. Nothing will drove your AOV's higher than Post Checkout upsells. As of the time of this review it only works with Credit Cards (not Shop Pay, PayPal, or other gateways) but hopefully Shopify will loosen the reins a bit here and allow support for other gateways. Should at least be able to do PayPal. Show more