Okendo: Reviews & Loyalty

So far so good with Okendo. Their support team is typically very responsive. I've even had a few request where dev changes are required and they are able to pass those requests of and come back with solutions. Recommend. Show more

I was assessing a couple Review apps, and Okendo was by far the best. I'm not all too technical but setting it up was pretty easy as their UI was intuitive, and not only that, their support team is amazing. They're ACTUALLY helpful. I was working with both Laura and Josh, and they're amazing. I threw so many questions/requests at them, and they helped set things up on their end for me. They really went above and beyond and were patient all the way through. Their support team is the main reason why I went with Okendo. Overall, very happy with everything! Show more

What a great app! The customer support and set up was very quick and seamless with the help of their team. I would highly recommend this review app!! Show more

By far the most well-crafted, high-quality reviews app for any store looking for a high-end solution. Great support as well - can't complain. Show more

I liked that the app was quite easy to set up and the possibility to give free vouchers to customers that would wirte reviews. The review form and interface look very pretty. What I don't like: The app gives you the option to include the questions widget on the product page while being on the basic plan. This means customers can write questions but you'll never know about it and won't get notified about them. Also when you are on the basic plan the sender of the email is always Okendo. Having a customer base that does not use e-mail that often makes it almost impossible to get reviews when an unknown company "okendo" writes them an email and asks for a review. Another thing is that the app can slow down your store a bit. Not heavily but quite a bit - be aware of that. Support was quick and nice! Show more