Okendo: Reviews & Loyalty

I couldn't rate the customer service higher for Okendo. If I could give it 6 out of 5 I would. They helped us pick the best features for our needs, showed us how to import reviews from a previous provider and had us up and running in no time. The hold up was our end. If only everything else was this simple in eCommerce! Show more

We use this app for reviews on our site. Okendo is an excellent company and has amazing customer service. Highly recommended. Show more

We were looking for a new platform and this app combined several of the things we wanted: a solid review system that displays nicely, supports video and photo reviews, product FAQ, and sliding scale product attributes. It's a tall order to ask any single system to cover all of these nicely, let alone at a reasonable price. We love that all of these are just part of the Okendo system and all integrate so cleanly. There were several other features that we only discovered as we worked through installation, like detailed email flows, Klaviyo integration, and customer attributes. All valuable additions that are just gravy on top of an already excellent system. And finally, what might be the most important part of any service: the customer service is absolutely fantastic. Integration was excellent and they were always available to help with questions and concerns. I wish every Shopify app had this level of support and dedication. A+ all around, and for a MUCH better price than other well known review platforms. Show more

I cannot recommend Okendo highly enough! Whatever Review Application you are currently using, I would recommend you to switch right now! You will not be disappointed! We were using Yotpo for 3 years and were recommended Okendo from a Shopify Plus Member. From the first moment of first contact I have been absolutely impressed by their service of excellence in customer service, knowledge and value-adding application. 1. Amazing Customer Service! 2. Value Add Features! 3. Half Price of Competitors! 4. Excellent User Interface! 5. Absolute pleasure to work with! Okendo handled the entire transition for Reviews across 7 Shopify stores along wth syndication. A process that took Yotpo 7 months with constant chasing up and lack of communication, took Okendo 24 hours. Okendo is half the price of Yotpo. And it is billed monthly. Thank you! One of the most enjoyable, simplest and value-adding and capturing business experiences I have had on the Shopify platform. Thank you! Show more

Great app & AMAZING customer service - App does all that i need & more - AND support from customer service team has been over and above expectation thanks guys! Show more