G | translate Shop Translator

Awesome app . I wanted some customisation on my shop and Suzan did it in no time. Awesome job, awesome customer support, awesome Suzan =) and Lilith was perfect too =) Show more

It created a problem on the mobile version of my website but Sergey fixed it and it works perfectly now. Except that, the app works fine and have a good translation. I don't have to manually correct everything. Show more

Works really well and they are helpful when you need help to move the icon etc...and will update the code just for you! Show more

I really have no idea how they get to 5 stars. The auto translation is convenient but then not everything can be translated. If you use other Shopify apps like a countdown timer or pop ups, they won't translate it. You can request their developer to program it for you, which is what I did. After 2,5 weeks, still not fixed. I gave up. I switched to langify which is a little more pricey but it gives me full control to do everything by myself, any single bit of the website can be translated. I cannot wait 3 weeks each time I change something on my website... Also the customer service seemed overwhelmed. I've even sent a PDF with screenshot to show what needs to be fixed and the customer service contact couldn't even tell me the status of it... she also didn't pass it over to the developer, so I was in touch with the developer and send it over again. Nobody tracked the progress on my issues but asked me to verify what was done, what wasnt and to tell them "to speed up the process". Is that customer "service" ?! Show more

Added the app this morning and had to contact their support for two technical issues. Had the pleasure of dealing with Ripas and Borya which were quick an efficient in helping me. Couldn't ask for better support!! Show more