Giftship: Gift Options & More

We have been using Giftship for our multi-address shipments, upsells, variant options and now the bundle builder and are very satisfied that an app is capable of doing so much to make our process smooth for our customers. Additionally, the support team is fantastic. Every time we have a question or hit an issue (we are not tech savvy here so that's us!) the support team is helpful, kind and helps with a sense of urgency. All in all very happy with this app and the backend support! Show more

Giftship is an awesome way to customize the gifting experience for your customers. The best part, the customer service is AMAZING! We highly recommend adding this app to your Shopify site. Show more

So far I've been really pleased with this app versus others I've tried. Load times are not too bad. I don't know how it deals with multi-currency yet. The standard layouts on the box bundler are pretty good and intuitive. And the bundler gives lots of options of how to assemble them, which is great. And being able to really control discounts on them is great. The gift messaging function works great. There's a couple of improvements could be made with the one-click add-ons, versus other products already out there, as it can be laborious making them. Support has been great so far. Had my first issue sorted within 2 hours. Show more

Although the features within this app were everything I needed and more, the lack of customer support renders this app useless. After coding my website with the given instructions to create bundles, the subtotal would not update on the cart page. After contacting support, they requested collaborator access and I thought they would be able to quickly assist with the subtotal display. After a week, I contacted support again and was told to follow the same instructions or pay $100 to have them assist with the coding. The developer/collaborator didn't look at the code to see what the issue was - they just responded with the generic article. Considering the app costs $59/month, and the coding needed to display the subtotal was outside the scope outlined in their article, I thought the provider would assist in the issue but they have not. I hate to leave a bad review and unsubscribe from the service but the functions don't display as needed. Show more

GiftShip and the entire Gist team have always been incredibly fast, responsive and thorough. Teh Milti-address shipping capability is wonderful and the support (on the rare occasion I've had to use it) was terrific. Show more