Zonos Duty and Tax
This app is not needed if you have a Zonos Verified Account with Canada Post or Australia Post. Grow your business globally while avoiding rejected packages. The Zonos Duty and Tax app calculates guaranteed duties, taxes, and fees in your checkout to clearly collect these costs from your shopper (instead of surprising them with costs during delivery). Zonos pays any discrepancies on the customs bill, you only pay exactly what you collect (no reconciliation needed). Includes automated cross-border tax registration/remittance (IOSS, UK VAT, etc.). Compatible with your own carrier account. Grow your business globally while avoiding rejected packages. The Zonos Duty and Tax app calculates guaranteed duties, taxes, and fees in your checkout to clearly collect these costs from your shopper (instead of surprising them with costs during delivery). Zonos pays any discrepancies on the customs bill, you only pay exactly what you collect (no reconciliation needed). Includes automated cross-border tax registration/remittance (IOSS, UK VAT, etc.). Compatible with your own carrier account. more Zonos pays the duty and tax bill — No need to reconcile or dispute carrier bills Zonos remits VAT for you — No need to register for IOSS or obtain a UK VAT ID Connect your own carrier accounts for complete control of your shipping rates Carrier import fee discounts — Save on advancement fees from UPS, DHL, and FedEx Easily create compliant cross-border labels with pre-filled customs paperwork
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Key Features
- Easy to use interface
- Seamless Shopify integration
- Regular updates and improvements
- Responsive customer support
Shopify App Installs
Pricing Plans
Standard
Unlimited landed cost quotes+collection, Threshold monitoring, VAT remittance, Connect carriers, Compliant shipping labels, 10K classifications
Choose PlanPremium
Standard, plus:, 3 custom-engineered rules, Cartonization, box sorting, Priority onboarding and support, Certification to ship outside Dashboard
Choose PlanFrequently Asked Questions
What is Zonos Duty and Tax?
This app is not needed if you have a Zonos Verified Account with Canada Post or Australia Post. Grow your business globally while avoiding rejected packages. The Zonos Duty and Tax app calculates guaranteed duties, taxes, and fees in your checkout to clearly collect these costs from your shopper (instead of surprising them with costs during delivery). Zonos pays any discrepancies on the customs bill, you only pay exactly what you collect (no reconciliation needed). Includes automated cross-border tax registration/remittance (IOSS, UK VAT, etc.). Compatible with your own carrier account. Grow your business globally while avoiding rejected packages. The Zonos Duty and Tax app calculates guaranteed duties, taxes, and fees in your checkout to clearly collect these costs from your shopper (instead of surprising them with costs during delivery). Zonos pays any discrepancies on the customs bill, you only pay exactly what you collect (no reconciliation needed). Includes automated cross-border tax registration/remittance (IOSS, UK VAT, etc.). Compatible with your own carrier account. more Zonos pays the duty and tax bill — No need to reconcile or dispute carrier bills Zonos remits VAT for you — No need to register for IOSS or obtain a UK VAT ID Connect your own carrier accounts for complete control of your shipping rates Carrier import fee discounts — Save on advancement fees from UPS, DHL, and FedEx Easily create compliant cross-border labels with pre-filled customs paperwork
How much does Zonos Duty and Tax cost?
Zonos Duty and Tax offers multiple pricing tiers to fit different business needs: Standard: $2,500 / year, Premium: $4,000 / year.
Is Zonos Duty and Tax easy to set up?
Yes, Zonos Duty and Tax is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
I added this app so that my international customers weren't blindsided by taxes and duties upon receiving their packages, but I've had nothing but trouble with it. The support people who work for this company are awesome (hence the two stars instead of one), but unfortunately the app itself is terribly inaccurate. I worked with several of my international customers to ask them what their taxes were and they were absolutely never even close to what Zonos estimated for Landed Costs. They were always way higher than my customers had to pay. Additionally, simple things like adding UPS shipping was difficult because, again, the rates weren't even close to what I'd pay to ship via Shopify Shipping. I'm worried that the overestimations are scaring people away during the checkout process. I've just changed all of my shipping fees to say "You may be expected to pay taxes/duties upon receipt of your item." Problem solved and now I get to keep my $20/month plus whatever percent they were taking per international order. Show more
Excellent customer service and assistance from the implementation team. Easy app to use. Would definitely recommend for international shipping. Show more
Horrendous and confusing 3 weeks of trying to get this app set up- there is nothing easy or straight forward about it as advertised. Waste of time. Show more
We have been using Zonos for several months and it is a game-changer for international shipping. No more agonizing customs forms - they are automatically completed! Click - click - and you are DONE! Customer service is fabulous. Calls and emails are answered very quickly and support stands behind their product. The only problem we had with a shipment was handled WAY above and beyond expectations. Show more
I rarely leave a negative comment. I was so excited about this app. I tried to install it and I had a question about something. I sent an email to support team. Almost 24 hours later I called because I did not receive any response to email. This makes me worry because if I need to get in touch with the support team for an important issue, I do not know how long that will take. We use a lot of apps for our store and every single one of them provides excellent customer service. I really would love to use this app because it looks like this is the only app that is available on Shopify. I understand it may take more than 24 hours to respond sometimes but they should have sent an acknowledgement email at least. There is no chat option, you can’t reach out to support through the number they provide… I hope things get better so that we can use the app. If that happens, I will be sure to modify my review here. Show more
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