Customify ‑ Custom Product App

He helped me a lot, was very helpful in setting up the design, good communication and also helped quickly Show more

Please don't purchase a year subscription. In October 2023, I tried this program on one item but never had a chance to use it again, which this vendor has the ability to track your usage of the program and will send you an email confirming they noticed you added an item. In January 2024, I made a choice to cancel, since I have not used the program since October 2023. I removed the program from my website and informed the vendor to please cancel and refund the remaining balance. I received an email about giving me six months free. How are you offering me six months free if I paid an year in advance and requesting a refund for the unused months (Feb.to Sept.). As of now, the vendor has not response. So, please pay this vendor month to month because they will ignore you for your request for your remaining year balance. Show more

There seems to be no customer support whatsoever. I have wrote to them and never got anything back. Seemed to be a good software if they could have assistance to fix the little issues that occur. Show more

Once the installation is complete, the setup process is extremely difficult. Customer support is difficult with agents who do not speak English well. Chat is provided through FB messenger and is difficult. Communications are poor from the company, causing delays and misunderstandings that could be avoided if the developer had a better grasp of communication. A basic question of business hours available caused delays and confusion because they did not know how to note the times in my country (USA). Instructional videos lack detailed instructions and are not for the same version as the most recent one. Many promises made, but the instructions were too poor to be useful. I have spent HOURS trying to make this work and use the instructions as provided, but have abandoned it as an unusable app. Frozen screens, long delays in resetting options make this a non-starter for anyone needing a working, productive app. Show more

We are very happy for the attention given to us by Hasan. He was quick and efficient in solving the problems we had installing the App. This Application is the best and easiest to understand and use by our customers. We tried others and definitely stayed with Customify. Thank you Hasan for your support. Show more