ChinaDivision OrderFulfillment

It was fantastic to receive quick responses and feel the sincere care from the support team. The customer service was excellent; even after resolving the issue, they followed up with me to ensure that my problem was fully resolved. Show more

Why is this app back on Shopify?! This company is destroying businesses! We still have no answers for where our inventory disappeared to. This app should be removed! UPDATE: Even after having lost over $20,000 of our inventory they have been repeatedly asking us to "top up" our account, which we very reluctantly did because a new order came in. Well, 2 new problems now. We sent the money via PayPal with the link we used for years but now they won't accept it because it wasn't a "Friends and Family" transfer. They also won't return the money that was sent but said we need to contact PayPal. If it's not resolved today they will be reported for fraud. The second new problem is that they now lost more inventory! The new order that just came in was only for products that we were told are in inventory and not lost. Now they are saying some of this order is lost also. And now we are waiting again for an update. Shopify really should ban China Division and CN Storm from their platform. PayPal as well. --- China Division has destroyed our business. We have been stuck with them for years since getting our inventory out has been complicated. We found out this week that they have lost most of our inventory, worth tens of thousands of dollars, which means we are effectively out of business. I'm sure they will jump in the comments and say we aren't a client, which seems to be their way of dealing with angry customers. Our original rep Crystal was good to work with then we were moved to Chloe, who has been a real headache to deal with. We were recently moved to a new rep whose name I forget. In all fairness, I don't think the reps are the problem. This is a company rotten from the top down. I'll update the review if anything changes. Hopefully, they find our inventory, but we are being ghosted now. Oh, and the app is pretty much unusable. We have been having to upload orders manually in spreadsheets to fulfill orders. Show more

****** UPDATE 11 November 20: China Division are now lying that they have not done business with us . The are doing this to all unfavourable reviews . We will contact shopify and provide all evidence in the hope that they can kick out this scam business ****This company should not be allowed to operate. They deserve 0 stars. They will destroy your business. DO NOT RISK your business or brand with these lying incompetent Muppets! They are beyond incompetent… from lost stock, fake tracking numbers and they pretty much lie about everything. Bottom line is they don’t care about your business they just want your money! Show more

UPDATE! July 7th, It seems CN Storm are trying to patch their reputation by making excuses on these reviews! Now they are saying we never were a customer! WE CERTAINLY WERE! Actually there is no way to review them without installing their app, and from memory they need to do this in the backend of Shopify in order for it to work. SCAM SCAM SCAM! This just re-affirms they have NO CLUE what they are doing. Words cannot describe how completely incompetent this company is. BEWARE! DO NOT USE! Unless you want them to ruin your business. IF I COULD WRITE A NEGATIVE STAR REVIEW I WOULD Show more

Do NOT work with ChinaDivision! You will lose a lot of money because they never offer you real tracking information, and your orders take multiple MONTHS to deliver - and that's if you're lucky. Never work with Yumi Lin or Mozart, they'll IGNORE you everyday after you pay them. Stay away from this company. You will inevitably get countless chargebacks from payment processors and they'll ban your accounts. It's not worth it. Turn around and find a different fulfillment center. Show more