Blanka Makeup Beauty Cosmetics

the customer service is top notch, i have to say Mr.patrick is my go to fix everything and he was there to help step by step. GIVE THE MAN A RAISE! i am fully satisfied with the handling and everything they have done to help me out. Highly recommend Show more

Fantastic customer service and support. These guys have gone out of their way to make this an easy process getting everything setup. The products are high quality and we definitely recommend Blanka for your retail site or physical store. Thank you again guys for helping us! Show more

John was a great help in all of my questions and made me confident in moving forward. I was somewhat indecisive and was being held back by uncertainness. But John definitely communicated much clarity to me for things to go smoothly. Show more

First, Blanka provides a plethora of information on their website to help you make the best decision for your business. Their pricing is transparent so there are no surprises. I had a few questions which were just simply unique to what I was trying to do and the customer service at Blanka is incredible!! John was extremely helpful today as I was trying to upgrade my account and place another sample order for the men's skincare. He answered my questions and addressed my concerns in a timely manner. Thank you! As for the products - I ordered the women's skincare a few weeks ago and the customers we asked to try the sample products love the formulas. Overall, great products, great service, and the app is user-friendly. There is a little more of an initial payment, like with the brand plate, than we had anticipated but overall, I think we are happy with our decision to use Blanka to launch our skincare line. Show more

I installed the Blanka Beauty App through Shopify and was instantly impressed by their speedy response time in the chat queue. Not only were they quick to answer my questions, but I also made several changes to my logo multiple times and they quickly re-populated the new one for me each time so that I could see the changes immediately. They also encouraged me to be more unique with the customization of my logo since I was using Canva to create it and other sellers on their account had logos similar to the ones I was choosing. I thought this was exceptional customer service on their end, as it protected my brand as well as others from being too monotonous. Though I have just begun my e-commerce journey with Blanka Beauty, so far, their customer support system deserves 4 stars in my opinion. In addition to that, their product line really stands out from other beauty products I researched through the shopify app store. The ability to brand your product line is a huge selling point for me. The only downside I see so far is the cost. You not only have to pay a monthly membership fee for the site starting at $29.00 for only 10 branded products, but you also have to pay for the branding itself starting at $149.00 depending on how many colors your logo has. These fees on top of how much each product costs individually is a bit steep. I am a new e-commerce start up and like myself, I'm sure it's hard for others as well to bite the bullet and pay out so much to get started. Having said that though, I go back again to how beautiful the product line is and it really doesn't compare to anything else out there in the cosmetic line through the Shopify App store (not that I have seen anyway). I look forward to working with them and I will update this post as my journey continues! Show more