BIK Instagram, Whatsapp, Email
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Why Choose BIK Instagram, Whatsapp, Email?
Reduce Support Tickets
Automate customer communications and reduce WISMO inquiries by up to 40%
Branded Experience
Create fully customized tracking pages that match your brand identity
24/7 Support
Get help whenever you need it with round-the-clock customer support
Pricing Plans
Key Features
- Build your own journey, resulting into higher Abandoned recovery rates.
- Dedicated growth strategy manager from BIK to strategise more than 30+ revenue generating flows.
- Build your own journey, resulting into higher Abandoned recovery rates.
- Dedicated growth strategy manager from BIK to strategise more than 30+ revenue generating flows.
Customer Reviews
No review text provided.
Vidushi was a good onboarding manager, she ensured all flows were configured well. However tickets post onboarding take a lot of follow-up for resolution. Otherwise the tool is useful.
BIK delivers where it matters! WhatsApp broadcasts with their features have made our campaigns more efficient. The event-level data gives us real visibility into what's working and what's not. The helpdesk is clean, easy to operate, and the AI layer handles routine queries without needing manual intervention. Team support has been consistently quick and communicative. No unnecessary escalations, no long wait times. They listen, respond, and fix. Simple!
Great team, great app. Overall excellent product and team to work with!
Absolutely horrible experience with our Brand Nutrispray. - They take 3 months advance, since they know their customer support and onboarding is horrible. Brand cannot get this money back. - Their onboarding team is horrible - Took 2 weeks and still couldnt onboard our journey messages - The marketing promises made by Mr Prem Kisan were all false. We said the 1 thing important to us was customer support and Onboarding support. They put a largely incompetent team that would setup calls after work hours - They seem to be understaffed. We requested Twice for a change in Support manager, unfortunately no one was allocated. DONOT GO TO BIK. Its a complete loss of your 3 month amount.
Frequently Asked Questions
Shopify App Installs
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BIK Instagram, Whatsapp, Email Market Intelligence
Active Installs
736
Market Penetration
0.0%
of 4,786,323 active stores