ADU: Automatic Discounts

**UPDATE - As frustrating as that was, the developer reached out immediately and helped us fix the issue. I want to love this app. It appears to do exactly what we need. However, we're experiencing a major issue with about 15-20% of our orders... The discount is showing on the checkout page but when a customer places the actual order, the discount isn't working. Needless to say, I am getting a lot of complaints this morning (black friday of all days). Show more

I used this app during Black Friday to set up some basic rules for applying discounts based on cart amounts, something Shopify cannot do natively. It's important to understand that app works as s set of triggers to apply discount codes that you create in Shopify, so you have to combine the trigger with how you setup the discount - for example, by setting minimum purchase amounts in the discount itself, etc., as well as defining it in the app rule. It can be a little tricky to get it all set up correctly, and you'll want to do test carts, etc to make sure it's doing what you want. We had a little trouble getting the discount to trigger even though the correct cart amount was reached. The app owner was super responsive and even installed some code during Black Friday to make sure it was working correctly. He also helped with some basic troubleshooting during our sale. My only suggestion would be to put some of the info I learned through direct support into the app documentation/help section - like the example of putting the minimum purchase amount in the discount as well as the app rule. I would definitely use the app for future sales now that I know more about how it works. Show more

Very expensive app for Shopify Plus users, with no trial. $99/month on top of all the other fees, and who knows if it works or suits the customers needs? That said, there is little to no support. The Bold discount app however calls you and helps you to see if their app will work, it didn't for us, but the customer service was incredible. Automatic Discount - not worth it. Show more

it simply does not work. we've paid for both premium and for advanced rules add on but discounts don't apply. support did not help us sort this out and we're now giving it another shot addressing them in trying to sort the issue. Show more

This app is fabulous and my clients love the discount being automatically applied. One concern I have found is it doesn't always add the discount even if the cart total warrants it. I've had this happen 3 times already and after ensuring everything is still active on both the app and the coupon area, it seems to be an app mishap? I emailed the support and was referred to make an account and ask my question on some blog feed. Didn't like that at all and because I could never figure out where to post for help, I never have gotten to the bottom of why this happens. Would give this a 5 star rating if it weren't for these two hiccups. Show more