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AnswerAI Chatbot & Live Chat icon

AnswerAI Chatbot & Live Chat

4.9(Reviews)

Grow Sales with an AI Chatbot, Live Chat, Help Desk That Works with Your Customer Support Team 24/7 AI Chat by Answer AI is a chatbot (supporting 50 languages) powered by AI that works with your team to convert visitors to customers by answering questions that help in their buyer's journey. Customers can ask about products in your inventory; Answer AI gives them product recommendations that can be immediately purchased directly from the chat. Easy to set up to match your brand, works effortlessly in minutes, & a dedicated team to ensure your success awaits you. AI Chat by Answer AI is a chatbot (supporting 50 languages) powered by AI that works with your team to convert visitors to customers by answering questions that help in their buyer's journey. Customers can ask about products in your inventory; Answer AI gives them product recommendations that can be immediately purchased directly from the chat. Easy to set up to match your brand, works effortlessly in minutes, & a dedicated team to ensure your success awaits you. more AI Chatbot: Automated & trainable chatbot integrated into your product catalog AI Powered Product Recommendations: Chat conversations that convert to sales Self-Serve AI & Live Chat Support: Answer FAQs, & post purchase shipping updates AI Agents: Speak in brands tone of voice to drastically reduce support tickets Chatbot: Set working hours for live chat support agents to speak to customers

Key Features

  • Advanced sales capabilities
  • Advanced support capabilities
  • Advanced customer capabilities

Shopify App Installs

No install data available

Pricing Plans

Standard

$19 / month

All free plan features, 200 conversations per month, Onboarding support, Account manager and telephone support, Customisable assistant

Choose Plan

Premium

$99 / month

All free & standard features, 1,000 conversations per month, Bespoke integrations

Choose Plan

Enterprise

$499 / month

All standard & premium features, 10,000 conversations per month, Bespoke system integrations

Choose Plan

Frequently Asked Questions

What is AnswerAI Chatbot & Live Chat?

Grow Sales with an AI Chatbot, Live Chat, Help Desk That Works with Your Customer Support Team 24/7 AI Chat by Answer AI is a chatbot (supporting 50 languages) powered by AI that works with your team to convert visitors to customers by answering questions that help in their buyer's journey. Customers can ask about products in your inventory; Answer AI gives them product recommendations that can be immediately purchased directly from the chat. Easy to set up to match your brand, works effortlessly in minutes, & a dedicated team to ensure your success awaits you. AI Chat by Answer AI is a chatbot (supporting 50 languages) powered by AI that works with your team to convert visitors to customers by answering questions that help in their buyer's journey. Customers can ask about products in your inventory; Answer AI gives them product recommendations that can be immediately purchased directly from the chat. Easy to set up to match your brand, works effortlessly in minutes, & a dedicated team to ensure your success awaits you. more AI Chatbot: Automated & trainable chatbot integrated into your product catalog AI Powered Product Recommendations: Chat conversations that convert to sales Self-Serve AI & Live Chat Support: Answer FAQs, & post purchase shipping updates AI Agents: Speak in brands tone of voice to drastically reduce support tickets Chatbot: Set working hours for live chat support agents to speak to customers

How much does AnswerAI Chatbot & Live Chat cost?

AnswerAI Chatbot & Live Chat offers multiple pricing tiers to fit different business needs: Standard: $19 / month, Premium: $99 / month, Enterprise: $499 / month.

Is AnswerAI Chatbot & Live Chat easy to set up?

Yes, AnswerAI Chatbot & Live Chat is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

5.0

We’ve been using AnswerAI at IDA Sports, and it’s been a total game-changer for our customer experience! The setup was super easy; we were up and running in no time. The app is really intuitive and easy to train the AI to answer any repetitive questions that come in. Our customers receive fast, helpful answers to the most popular questions, which has made a big difference in satisfaction and resolution time. It also saves our CS team time to handle more unique enquiries. The AnswerAI team has also been great to work with, super responsive, and genuinely invested in helping us succeed. If you’re looking for an easy-to-use AI tool that improves your customer experience and saves your team time, we couldn’t recommend AnswerAI enough!

October 6, 2025
5.0

A slick app that was very easily integrated onto our store, but also backed by a great support team and regular check-in communication from a customer success manager.

September 23, 2025
5.0

Great customer service! Works very well.

September 19, 2025
5.0

We chose AnswerAi after comparing competitors, and it’s proven to be the best value for the features offered. Setup was straightforward, the bot learned our 1500+ product range quickly, and handling support, sales, and product enquiries has been seamless. Ben provided outstanding one-on-one support during setup. He met with me weekly, walked me through everything, and always had helpful tips to improve results. You can tell he genuinely cares about the success of each business using the platform. Any early teething problems were sorted out quickly and without fuss. The team even alerts me to knowledge gaps I hadn’t noticed, which is incredibly helpful. If you’re considering AnswerAi, definitely take advantage of the live support during setup... it made a huge difference for us.

September 16, 2025
5.0

Excellent App Great at helping customers get the info they need and so reducing customer service time Also learns about your products and services automatically which is a great help not seen on some other AI bots The support is spot on Very happy with this

September 5, 2025

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