Air Product Reviews App & UGC

I just started using the app, and my first impression is very positive. It offers many features and is free. The interface is clear and intuitive, both from a programming and user experience standpoint. Support is very quick, helpful, to the point, and kind—I spoke with Alicia and Jasmine, who assisted me with email scheduling and review import. This feels like a trustworthy, quality app. Compared to another popular app I struggled with due to its confusing UI, this one is much easier to use. I haven’t fully tested everything yet, but so far, I’m impressed. An important missing feature for me is the ability to schedule review emails based on when the product is received, not just fulfilled. Also, having multiple scheduling options depending on whether the product is digital or physical, or even better, by collection or specific product selection, would be great. I hope this gets developed too, as I see there is a feature list where users can vote for new feature additions.

Hana was amazing and so so helpful, she went above and beyond to help me with the initial set up! 100% recommend this app! 10/10 customer service!!

Air Product Reviews & UGC has completely transformed the way we collect and display customer feedback on our store. The user interface is clean, intuitive, and easy to customize, making it simple to match our branding. We love how the app supports photo and video reviews, which has helped build trust and increase conversions significantly. The automated review request emails and seamless integrations save us time and effort while keeping engagement high. Support has also been top-notch — fast, friendly, and always helpful. Whether you're a new Shopify store or scaling fast, this app is a must-have for building social proof and boosting sales. Especially with April, she helped me a lot.

Glittering Support from Abby & Anivia! Having a great experience with the customer support for the Air Product Reviews App & UGC. Abby is super friendly and responsive, and Anivia (the technician) handles issues quickly and professionally. Together, they deliver truly glittering support. Highly recommend!

Abby, best support, recommend. Thank you Abby!